Last updated: 13 March 2026
Applies to: all users of the RegulaTrust website, platform, APIs, accounts, and related services
1. Purpose
This Acceptable Use Policy explains the rules that apply when using RegulaTrust.
The purpose of this policy is to protect the security, availability, integrity, and lawful use of the Services for all customers and users.
2. Permitted Use
You may use RegulaTrust only for legitimate business purposes and only in accordance with:
- your agreement with RegulaTrust
- applicable law and regulation
- this Acceptable Use Policy
- any Documentation or reasonable instructions provided by RegulaTrust
3. Prohibited Conduct
You must not, and must not allow others to, use RegulaTrust to:
3.1 Violate laws or rights
- break any applicable law or regulation
- infringe intellectual property rights
- breach confidentiality obligations
- violate privacy or data protection law
- process data without appropriate authorization
3.2 Undermine security or service integrity
- gain or attempt to gain unauthorized access to any system, account, or data
- probe, scan, test, or exploit vulnerabilities without written authorization
- disable, interfere with, or circumvent security controls
- introduce malware, ransomware, spyware, trojans, or other malicious code
- launch denial-of-service attacks, overload attacks, or similar disruptions
- interfere with infrastructure, APIs, or service performance
3.3 Misuse the platform or data
- upload unlawful, fraudulent, deceptive, defamatory, or harmful content
- use the Services to stalk, harass, threaten, abuse, or discriminate against others
- use the Services to distribute spam or deceptive communications
- scrape, harvest, or extract data from the Services in an unauthorized manner
- attempt to access data belonging to another customer or user
- use the Services to create false records, misleading trust statements, or fraudulent compliance representations
3.4 Abuse commercial access or product rights
- resell, sublicense, rent, lease, or timeshare the Services except as expressly authorized
- copy, frame, mirror, or reproduce the Services except as permitted by the agreement
- reverse engineer, decompile, or attempt to derive source code except where such restriction is prohibited by law
- use the Services to build or benchmark a competing product in a deceptive, abusive, or unfair manner
3.5 Misuse AI or automation features
Where the Services include AI-assisted, automated, or workflow-based features, you must not:
- use outputs as a substitute for required legal, regulatory, or professional review where human review is necessary
- use the Services to generate knowingly false or misleading compliance, security, or privacy claims
- input data where you do not have the right to process it
- attempt to manipulate or overload AI-related features in a way that degrades service integrity
4. Customer Data Responsibility
You are responsible for ensuring that any data or content you upload, submit, or process through RegulaTrust:
- is lawful to collect, use, transfer, and process
- does not violate the rights of any person or entity
- does not contain malicious code or harmful content
- is consistent with your own regulatory and contractual obligations
RegulaTrust is not required to monitor all customer content, but may investigate, remove, disable, or restrict content or activity where reasonably necessary to protect the Services, other users, or legal compliance.
5. Security Testing and Research
You may not conduct penetration testing, vulnerability scanning, stress testing, or similar security testing against RegulaTrust systems without prior written authorization.
If you believe you have identified a vulnerability, please report it responsibly to:
6. Enforcement
RegulaTrust may investigate suspected violations of this Acceptable Use Policy.
Where RegulaTrust reasonably believes a violation has occurred, it may take action including:
- issuing a warning
- removing or disabling access to content
- restricting or suspending user access
- terminating the relevant account or subscription
- preserving evidence
- reporting conduct to law enforcement or regulators where appropriate
RegulaTrust may act immediately where necessary to protect the Services, customers, systems, or third parties from harm.
7. Reporting Violations
If you become aware of misuse of the Services, please report it to:
8. Changes to This Policy
RegulaTrust may update this Acceptable Use Policy from time to time.
The updated version will apply from the date it is published or otherwise communicated.
9. Contact
Protego Sol Limited
Company Number: 15743777
Registered Office: Cleveland Square, London, United Kingdom, W2 6DD
Contact: hi@regulatrust.com